Steve Douglass Consulting offers one-on-one professional business consulting, coaching, mentoring and training.

Successes that made a difference

A plan that added $1.9mm to the bottom line – Now that's Success!


  • Thousands of Dollars

What are Steve’s successes? When he was with a Fortune 500 company he was “appointed” to manage a department that was losing money and the staff was disorganized and dissatisfied.  The previous manager left and went on medical leave due to the stress. Steve studied that department and developed a plan in conjunction with executive management to move the department to a new location, revamp procedures, re-engineered the strategic vision and worked with and eventually expanded the staff. Basically, he gave that department an over-haul. It wasn’t easy but that department went from losing money to adding $1.9mm to the company’s bottom line within 15 months.

What was wrong to begin with? For one, the previous manager was a task oriented individual. A nice person, but no vision; no plan. Remember, a vision that is not written down is just a wish. Re-engineering wasn’t even an idea. Secondly, the staff was a group of lone-rangers. Envy and back-biting was the norm and there was little cohesiveness or direction. Steve pointed out to senior management where he thought the flaws were, proposed some radical changes in approach, financial and personnel management and operations, and he and his team turned that department around. They not only stopped the “bleeding”, he actually expanded his staff, improved relationships both internally and externally and added that $1.9MM net profit.


Rescuing a $1.7mm computer system deal with a win-win attitude.

When Steve was with another Fortune 500 company as a Client Manager, he had responsibility for a portfolio of commercial customers, and one in particular, a US subsidiary of a Global Fortune 1000 organization, had him as one of several partners. Steve’s goal was to move his company “up the ladder” and make him their first choice among their partners. Through developing a relationship with one of their managers, he increased their business volume and became their priority partner.

One deal in particular was pivotal. It involved the financing of a $1.7mm computer system for a college in his client’s “backyard.” Steve negotiated the price and terms, and during the shipping phase the customer became disgruntled and threatened to cancel the entire deal. This would have been both professionally and financially embarrassing to both his client, his client’s customer, and himself. After questioning the customer and his client, Steve ordered an independent audit of their shipment, and was able to reconcile this inventory to the satisfaction of all parties. They were then able to continue shipment and installation and the contract was honored.  It was a win-win for all involved.

BEFORE Steve’s Involvement:

  • Competitor #1
  • Competitor #2
  • Competitor #3
  • Competitor #4
  • Steve's Company

AFTER Steve’s Involvement:

  • Competitor #1
  • Competitor #2
  • Competitor #3
  • Competitor #4
  • Steve's Company

Expanding non-profit donations and increasing revenue up to 66%


  • 2013-2014 > Increase of 64%

  • 2014-2015 > Increase of 66%

Another success story involves a small non-profit that Steve had an interest in and who welcomed his involvement. At the time it was a 3 year old 501(c)3 but just operated part-time. Steve coalesced a board of directors who met regularly with the founder, joining the board himself and laying the groundwork for expansion, and hired a part-time employee to increase engagements. The donor base expanded, a formal fund raising campaign initiated, and seed money was pledged, thus providing the foundation for a matching grant campaign. During this time, the founder and his wife left their full time jobs to devote all their energies and talents for this fledging organization. During the first 12 months after going full time, they realized a 66% increase over the previous year’s revenue and a full time employee was added. This young founder and his wife are now leading a growing organization and just recently expanded their influence internationally.

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